Privacy Policy
Your privacy is our priority
Last updated: March 15, 2024
Table of Contents
Data Controller
Winfield Technologies Inc. ("we", "us", or "Winfield") operates the SeekON.AI platform. We are the data controller responsible for your personal information.
- •Legal Name: Winfield Technologies Inc.
- •State of Incorporation: Minnesota
- •Email: infoai@seekon.ai
Note: All references to "SeekON.AI", "we", "us", or "our" in this Privacy Policy refer to Winfield Technologies Inc.
Introduction
At SeekON.AI, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
Information We Collect
We collect information that you provide directly to us when you use our services:
- •Account information (name, email address, password)
- •Payment and billing information
- •Website and analytics data you submit for analysis
- •Usage data and interaction with our platform
- •Communications with our support team
- •Technical information about your device and browser
How We Use Your Information
We use the information we collect to:
- •Provide, maintain, and improve our services
- •Process your transactions and send related information
- •Send you technical notices, updates, and support messages
- •Respond to your comments, questions, and customer service requests
- •Monitor and analyze trends, usage, and activities
- •Detect, prevent, and address technical issues and fraudulent activity
- •Personalize your experience and deliver relevant content
Data Security
We implement industry-standard security measures to protect your personal information:
- •Encryption of data in transit and at rest using AES-256
- •Regular security audits and penetration testing
- •Secure data centers with SOC 2 Type II certification
- •Multi-factor authentication for account access
- •Regular backups and disaster recovery procedures
- •Employee training on data protection and privacy
Note: However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. You can request deletion of your data at any time through your account settings or by contacting us.
- •Account data: Retained while your account is active
- •Analytics data: Retained for up to 2 years
- •Payment records: Retained for 7 years for tax and legal compliance
- •Support communications: Retained for 3 years
Your Privacy Rights
Depending on your location, you may have the following rights:
- •Access: Request a copy of your personal data
- •Correction: Request correction of inaccurate data
- •Deletion: Request deletion of your data ("right to be forgotten")
- •Portability: Request your data in a portable format
- •Objection: Object to certain processing of your data
- •Restriction: Request restriction of processing your data
- •Withdraw consent: Withdraw consent for data processing
Third-Party Services
We may employ third-party companies and individuals to facilitate our service:
- •Payment processors (Stripe) for handling transactions
- •Cloud hosting providers (AWS, Google Cloud) for infrastructure
- •Analytics services (Google Analytics) for usage insights
- •Email service providers for communications
- •Customer support tools for managing inquiries
Note: These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
International Data Transfers
Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction. We ensure appropriate safeguards are in place for such transfers, including:
- •Standard Contractual Clauses approved by the EU Commission
- •Privacy Shield certification where applicable
- •Adequate security measures in all data centers
GDPR Compliance
If you are located in the European Economic Area (EEA), we comply with GDPR requirements:
- •Legal basis for processing: Contract, consent, or legitimate interest
- •Data Protection Officer: infoai@seekon.ai
- •Right to lodge a complaint with your supervisory authority
- •Data processing agreements with all third-party processors
California Privacy Rights (CCPA)
If you are a California resident, you have specific rights:
- •Right to know what personal information is collected
- •Right to know whether your information is sold or disclosed
- •Right to opt-out of the sale of personal information
- •Right to deletion of your personal information
- •Right to non-discrimination for exercising your rights
Note: We do not sell your personal information to third parties.
Children's Privacy
Our service is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any material changes by:
- •Posting the new Privacy Policy on this page
- •Updating the "Last updated" date at the top of this policy
- •Sending you an email notification (for significant changes)
- •Displaying a prominent notice on our service
Note: We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Address
SeekON.AI, Inc.
123 AI Street
San Francisco, CA 94105
Response Time
We typically respond within 48 hours